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Meet Megan Pagni, a Top Talent 2018 Winner


Inside Renown features monthly profiles of the 2018 Top Talent of the Year winners. This month, it’s Megan Pagni, Vice President of Payer Contracting.

Megan was nominated for Top Talent for taking the initiative to enhance the services of her department and building relationships with our payers to address challenges. She is a strategic thinker and has been instrumental in achieving significant financial savings with our organizational contracts.

“As part of the effort to build our payer relationships, we’ve worked to facilitate a greater understanding and appreciation of the services and value Renown provides in Northern Nevada, in addition to facilitating opportunities for more effective interactions between our payers and the Renown team,” Megan said. “Witnessing some of the great progress and collaboration that has evolved over the past few years has been truly rewarding.

Megan loves working at Renown because of the people. “It is such a gift to work with so many bright, talented, passionate people who genuinely care about making a difference,” she said. “I also love working in an organization committed to positively influencing healthcare and our community at large.”

Megan was born in Reno and grew up in a very active family, learning to ski when she was just three years old and hiking up Mount Rose for the first time at age 10. “Because of growing up here, I learned to love anything outdoors – skiing, mountain biking, hiking, golfing, cycling, fly fishing, backpacking,” Megan said. “I feel like the Reno-Tahoe area provides the magical opportunity to have it all, right in our backyards.”

She said she and her husband – also a Reno native and a partner at a local law firm – spend most of their non-work time trying to keep up with their three children, ages 18, 16 and 12. “They each add their special brand of color, adventure and joy to our lives, keeping us in constant motion with track meets, competitive soccer, Taylor Swift concerts, tennis, cross country meets, math questions, and frequent trips to Yogurt Beach,” she said.

In the community, Megan is currently board chair for Big Brothers Big Sisters of Northern Nevada and said she is “really passionate about the impact mentoring can make on a child’s life. I feel like it really fits in with Renown’s values in bettering our community.”

Thank you for living our values, Megan, and congratulations on being one of our Top Talent of the Year 2018 Winners!



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Meet Jessica Moore, a Top Talent Winner for 2018


Inside Renown features monthly profiles of the 2018 Top Talent of the Year winners. This month, it’s Jessica Moore, Social Work Care Coordinator.

Jessica was nominated for Top Talent for coordinating a response to a suicidal patient which ultimately saved that person’s life. She also works on community projects such as a sex trafficking task force and process improvement initiatives. She also started an employee support group for traumatic case and post-case follow up.

Jessica loves working at Renown because she gets to provide a unique and wonderful service to patients and families in the Emergency Room. Her peers consider her the guiding light for families during tragic and hard times.

Jessica finds it “a humbling experience being among a great team of ER physicians, trauma surgeons, RNs, techs as well as being a part of the community of law enforcement, REMSA and other community providers.”

Jessica loves the Reno/Tahoe area specifically because “Tahoe is close, San Francisco is a few hours away, the mountain air is so clear and crisp, you get all of the seasons (sometimes all in the same week), and it’s spread out enough to enjoy the space you live in.”

Jessica’s family is very supportive and really admires the work she does. We admire your work, Jessica! Congratulations on being one of our Top Talent of the Year 2018 Winners.


Pictured above, Jessica Moore (left) with her leader, Mary Matteoni, Supervisor of Social Services



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Dr. Slonim, Renown Marketing and Communications Earn National Award for Thought Leadership Campaign


It’s another national honor for our President and CEO, Dr. Tony Slonim, and the Marketing and Communications team at Renown Health. The Thought Leadership Campaign for Dr. Slonim earned first place in the Executive Visibility category of the 2018 Nonprofit PR Awards, which are given by media outlet PR Daily.

Dr. Slonim’s appearance in national media was the goal for this campaign. PR Daily called the plan “detailed and meticulously crafted,” noting that it featured strong research, audience identification, implementation and evaluation.

Research included assessing which national healthcare CEOs were posting on social media and how those posts accounted for coverage elsewhere. It also explored best practices of PR officers working for healthcare companies with a national focus.

After identifying audiences, including employees, the Communications team set up social media accounts and guided Dr. Slonim’s use of them, including his own Twitter account. There was also video content added to the CEO Blog on BestMedicine and a CEO playlist on Renown Health’s YouTube channel.

The results included what PR Daily called “a remarkable amount of national coverage from outlets including CNN, USA Today, The Washington Post and The New York Times.”



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Dr. Slonim is Set to Take the Stage at TEDxUniversityofNevada Feb. 23


For the second time, Dr. Tony Slonim, Renown President and CEO, will be sharing details on Renown’s health innovations as part of TEDxUniversityOfNevada. For the 2019 edition, the “big idea” that he will share is all about our genetic study, the Healthy Nevada Project, and how it is changing the health landscape in Nevada – and how we are looking to change health nationwide.

For his talk, Dr. Slonim will discuss the difference between health and healthcare, and how the Healthy Nevada Project is the epitome of that idea. With 35,000 Nevadans embracing this idea, Slonim will talk about his hopes for that number to grow as we help to create a Healthy USA.

The TEDx event takes place starting at 8 a.m. on Saturday, Feb. 23, at Reno-Sparks Convention Center. The event features Dr. Slonim along with other speakers and performers from around the country. It’s a day of deep thought, exciting new ideas and community networking. Healthy Nevada Project employees will also be there to test those who are interested.

Seating is limited for the TEDx event. General admission is $89, and a group sale discount is available for groups of 10 or more. Student tickets will cost $25 and are also available for purchase at the Wolf Shop on the UNR campus. Learn more at its ticket site or main website.



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New Renown Rehab Employees Truly Experience Patient Life During Training Sessions


At Renown Rehabilitation Hospital, they are taking the concept of We C.A.R.E. one step further. As part of orientation for the facility, they are assigned a typical case and diagnosis and then have to live for half of the working day as that patient, including spending time in a wheelchair going through a typical patient schedule. They also learn about an actual patient and what they are going through on that particular day.

As part of “Patient Experience: A Lesson in Caring and Compassion,” they may be a patient with stroke, one with a high risk for falls, to give just two examples. They are assigned a room and a nurse and go through a typical therapy schedule for their condition, receive a meal tray and also see what response is like for a bed alarm.

Several employees who have gone through this program have walked away with a greater empathy and understanding of what their patients go through. Princess Dela Cruz, RN, wrote in her training essay that it was the first time she was ever in a wheelchair.

“I think it is a brilliant idea to have clinical professionals go through an experience like this,” she wrote. “It gives us more understanding and compassion for our patients.”

Even though she admits it “wasn’t too appealing,” Cruz’s eating of a different kind of diet during the training also helped strengthen her own compassion. She also praised the therapists at the facility after going through a session: “I had the chance to see how the patients are during therapy and see how amazing and brilliant our therapists are.”

Another RN at the facility, Blair Garbarino, said she enjoyed the entire process. “I see how busy the patients are during the day and got a first-hand feel for some of the challenges they are managing,” she wrote. “One of the working nurses made a point to come up and talk to us, changing to a crouch to be more at eye-level. That really showed how intimidating the ‘hovering’ stance can be. I certainly will be taking these lessons with me as I move into my daily patient care.”

Kelly House, Patient Experience Representative for Renown Rehab, said that the employees are clearly showing that they understand the patient experience better once the training is complete.

“Once they are providing care, our employees really can feel what the patients are going through because they put themselves in that position,” House said. “I think it’s a huge accomplishment to have this training here, and for us to keep it going. From nurses to CNAs to therapists, it just brings them closer to how the person is really feeling. I think everyone should go through it here, even if you’ve been here 20 years.”



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Employees Help in Funding the New Nurture U Program


During the recent employee giving campaign, employees helped raise funds for an exciting new program for cancer patients at Renown. The Nurture U program will start next week, taking place on the third Thursday of every month at Renown Dermatology, Laser & Skin Care Center, 6536 S McCarran Blvd, Suite B, Reno.

Nurture U proves that beauty is more than just skin deep. This educational program targeted to cancer patients currently undergoing treatment is organized by skin care professionals from Renown Dermatology. Each class has a specific focus or topic and educates on the skin care basics and demonstrates tips and techniques as well. Among the topics are winter skin care, hand and nail care, sun protection and make-up application.

Patients who go through Nurture U will receive a free gift of three full-sized products designed to nurture their skin. All attendees also receive a raffle ticket to win a complimentary product or service at each class.

Facilitators for Nurture U include:

  • Deanna Randolph, Supervisor, Renown Dermatology, Laser & Skin Care
  • Heidi Nicol, Esthetician, Renown Dermatology, Laser & Skin Care
  • Kristina Benavidez, Cancer Support Coordinator


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Mental Health Team at Renown Earns Human Services Award


Congratulations to the employees of the Stacie Mathewson Behavioral Health and Addiction Institute at Renown. Last week, they were named the Agency of the Year at the 30th annual Human Service Network’s Human Services Awards.

These awards honor people and groups in the Reno-Tahoe area that have made inspiring inroads in bettering the lives of the region’s residents through their services.

The employees of Renown’s institute were honored for providing much needed services to address mental health concerns in the community. The Stacie Mathewson Behavioral Health and Addiction Institute recently opened its new space across from Renown Regional Medical Center.

The Institute’s mission is to expand community access to prevention and intervention services for mental health disorders and alcohol and drug addiction. The $6 million donation to Renown Health Foundation aims to decrease stigma and encourage more people to seek help

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Hometown Health Employees Adopt a Park


Sometimes it’s the little things you do that can really help the community, and those chances to help can be found in your own backyard. That’s what’s happened with the Customer Service employees at Hometown Health, who recently adopted Anderson Park in south Reno.

It’s a part of the Keep Truckee Meadows Beautiful Adopt-a-Spot program. Participants are encouraged to invest in the health and beauty of our community by regularly working on a roadway, park, open space or along the Truckee River.

The Customer Service employees will be spending select weekends at Anderson Park cleaning up trash and making the park look great for its visitors. Plus, it’s a great chance for team building! For their efforts, there will be a sign at Anderson that reads: “Park Adopted by Hometown Health-Customer Service.”

To see some photos of the group’s first clean-up efforts, go to the Hometown Health Flickr page.


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The Latest Enrich-U Grads: Creating Amazing Careers at Renown


Last week, 34 graduates from the Enrich-U professional development program celebrated their achievement with leaders in a ceremony at Mack Auditorium. While in Enrich-U, employees from the High Potential Program and Leaders in Training course strengthened their skills, expanded their knowledge and continued on the road to planning their own career paths at Renown.

It has also become a great pathway to future leadership in the health network. Here’s a look at the most recent statistics:

Leader in Training

  • Promotion rate (into leadership positions): 55%
  • Retention rate: 95%

High Potential Program

  • Career progression rate: 36%
  • Retention rate: 84%

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See Employees During the MLK Day of Service


Across the health network, employees spent some time beautifying their campuses – and having some fun in the process. See their photos in this special Flickr gallery​

Martin Luther King Jr. Day is a great opportunity to give back to the community. Members of the four Renown-wide committees believe that as well, and they’re encouraging everyone who works here to participate in the national Day of Service that takes place on MLK Day.

Members of the Employee Volunteer, REACT, Diversity and Wellness committees each sponsored a clean-up of the larger Renown outside properties on Monday, Jan. 21.