The impact we have on each other and the guests we serve at Renown Health is huge. Even the simplest of actions – saying hello, giving a clear explanation or helping someone get to where they need to go – can make a big difference in making sure everyone feels welcomed, respected, and cared for across the continuum of care.
We C.A.R.E. Service Training provides a back-to-basics approach to living our mission, vision and values every day, by guiding each Renown Health employee and guest interaction.
We C.A.R.E. is an acronym created to help you remember our service behaviors:
- Connect with compassion
- Anticipate needs
- Respond with respect
- Ensure excellence