Thanks to many employees who have been working diligently on this important project, the upgrade to Epic 2017 is on track to take place on Saturday, Aug. 26. The upgrade features significant look-and-feel changes in areas such as Chart Review and the After Visit Summary.
Information Technology and employees from Renown’s clinical and non-clinical teams have been working together on the upgrade. Usability testing has been taking place with all areas being covered. Training material is also available at the Online Learning Academy and the Epic Upgrade team site on Inside Renown.
For the actual upgrade, there will be downtime in Epic from midnight to 4 a.m. on Aug. 26. The Epic Command Center will then provide two weeks of 24/7 support. The command center is staffed with IT resources and also includes a roving team of IT and Electronic Medical Record (EMR) trainers that will round in clinical areas after the go-live date.
The IT Ambassadors will also be on hand to bring peer-to-peer help at various locations. The ambassadors have access to Epic tip sheets and can contact the command center if needed. You can write to the group at ITambassadors@renown.org.
More on This Year’s Successful IT Epic Fairs
Thank you to everyone who attended the two Epic fairs at Renown Regional, as well as the fair at Renown South Meadows. There were more than 250 employees who attended a fair.
The fairs received a lot of positive feedback, with most attendees rating the event as Excellent or Very Good. We will consider adding more stations and/or the option for users to log into Epic directly in future fairs, and will continue to look for other options to allow more people to attend. Thanks to everyone who gave their feedback.
As part of the fair, Matthew Lastimosa, Supervisor of the Central Business Office, won a drawing for a night’s stay at the Ritz-Carlton Lake Tahoe. He is shown below at center with Ron Fuschillo, Vice President and Chief Information Officer (left); and Sy Johnson, Executive Vice President and Chief Operating Officer.
Be on the lookout for more IT fairs in the future, where more information will be shared about the innovations that IT is bringing to Renown.